The time I need to prepare your order for shipping will very depending on the current stock and how complicated the item is. For details, see individual items, however items in stock will be shipped within 2 days, for made to order items, allow a week's time (or more if indicated in the description of the item). In a rush? Just let me know and I'm sure I'll be able to accommodate you!
Estimated shipping times
North America: 5 business days
Everywhere Else: 2-4 weeks
these times do not include the 1-2 week window for items that are made-to-order
Most orders are shipped via USPS, using Priority Mail for Domestic orders. International shipping costs are estimated, if the shipping costs less I'll refund you the difference.
Returns + Exchanges
I will accept returns and exchanges if notified within 7 days of receiving the item, which must be shipped back unworn and unwashed within 14 days of receiving the item. I cannot accept return custom orders. Please confirm return with me before sending item back. Customers are responsible for return shipping.
Consider purchasing insurance for the return package, I can't take responsibility for any return packages are lost, stolen, or mishandled. Funds will be returned within 5 business days of receiving item.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Buyers in NY state will be required to pay sales tax
I will only use the information you've provided with your order:
To communicate with you about your order
To send you your order
For tax purposes
if you'd like to join our mailing list to recieve occassional updates on sales, subscribe in the form on the bottom of the page, no spamming here, newsletters are usually sent out once every month or less!
A Few Words on Handmade
Variances in appearance and evidence of being created by hand can be expected and celebrated!
If you have any questions or would like to know more about a piece, get more images, or if you are in the NY / NJ / PA area and would like to arrange to view a piece, please feel free to contact me through email at: email@example.com
all measurements are taken with garment laying flat
for best results, measure a garment you own in a similar fabric (non-stretchy) and compare. Most mixed color pieces are intended to fit freely and loose around the body, so when comparing to your own measurements, please allow a few extra inches for ease of wear.
If you’d like an item with specific measurements, email me firstname.lastname@example.org and let’s make it work!
Caring for your garments
all mixed color garments have been pre-washed in the dyeing process, so there is no shrinkage of fabrics. While all fabrics are machine washable, due to the nature of handmade garments and natural dyes it is best to hand wash these items (but if they end up in the laundry cycle, no need to fret!) minimizing the frequency of washes not only extends the life of the garment, it is also better for the earth by using less of a valuable resource.
ALWAYS USE ALL NATURAL PH BALANCED DETERGENTS ON NATURALLY DYED CLOTHING.
Other detergents and / or extreme changes in pH (ex. using vinegar, lemon, or baking soda) may shift the colors and are not recommended.
silks - hand wash in cold to lukewarm water, hang to dry for best results. Steam or quickly iron to revive drape.
organic cottons - hand wash, or machine wash on delicate cycle, hang to dry.
denim - machine wash, tumble dry low unless otherwise mentioned.
Depending on water quality, some natural fibers can feel stiff after the first few washes, steaming, hanging in the bathroom when showering, or using the steam setting on an iron are the best methods. silks are actually able to withstand much higher heats than you would think, feel free to crank it up to cotton/linen setting.
the more you wear these garments, the softer the fabrics get!
Lets make magic. Dreaming of something in the shop, but wish it was a different color / length / style? I’m happy to do custom designs!
As most items are created to order, you can just shoot me an email email@example.com to request, and I will let you know if it’s possible (there are certain limitations with natural dyes and fibers, but also many possibilities!)